[Resolved] Razorpay — irctc transaction rejected money deducted

Yash Malkar

from Malegaon, Maharashtra

Address:	Thane, Maharashtra, 400602
Website:	Irctc

Booked ticket on irctc using razor pay by google payamount debited inr 2573.76 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to ay anything as their system is always problematic. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking. The messagew recived from my bank as below:

From: yashwant vasant malkar ([protected]@okaxis)
Issuer bank: state bank of india

To: irctcc (Razorpay. [protected]@hdfcbank)

Google transaction id: cicagkcixooaha
Upi transaction id:[protected]

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Jan 5, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2018

Razorpay Customer Care's response Hi Yashwant,

We see that a refund: rfnd_BRgpEqh7w9vAlA was successfully processed on: 29th Nov, 2018. It would take approximately 5 -7 working days for a credit to reflect in your account. Feel free to write to us at: https://razorpay.com/support/#request for any further queries.

Thanks and Regards,
Team Razorpay