[Resolved] Razorpay — money refund | |
Iam shankar Agarwal i try to book a ticket through irctc app and my payment transferred to razorpay account but ticket not get, i think it's not transferred to irctc so please refund the money See mentioned below transaction Date:22 may 2019, 5:25pm. From:SHANKAR AGARWAL To:IRCTCC (razopay.[protected]@hdfcbank) Google transaction ID:CICAgKDKI6_eLg Upi transaction ID:[protected] Was this information helpful? | |
Jun 24, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support May 24, 2019 Razorpay Customer Care's response Hey Shankar, We checked the transaction [protected] and see that this is an unsuccessful payment. You should ideally receive a refund for the same within 7-10 working days. The status of your refund can be tracked here https://razorpay.com/support/#refund. Thanks & Regards, Team Razorpay | |
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My mail id is ramsingh.choudhary.[protected]@gmail.com
Name: ram Singh Choudhary
We have updated the status of your query on the email thread with the ticket ref number: 521463.
Feel free to write back to us on the same email thread for further queries, we will be glad to assist you with the same.
Thanks & Regards,
Team Razorpay