[Resolved]  Razorpay — payment not received by irctc

I am lulu mathew alex i try to book a ticket through irctc app and my payment transferred to razorpay account through google pay but ticket not get, it's not transferred to irctc so please refund the money...

Transaction details:

From: lulu mathew alex ([protected]@oksbi)
Issuer bank: federal bank

To: irctcc (Razorpay. [protected]@hdfcbank)

Google transaction id: cicagkdc3bcrvw
Upi transaction id:[protected]
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Dec 25, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Nov 16, 2018
Updated by Lulu mathew alex
Federal bank transaction details

Verified Support
Nov 16, 2018
Razorpay Customer Care's response
Hi Lulu,

We checked the transaction:[protected] and see that the transaction is unsuccessful . Rest assured, you will get a refund in 7-10 working days. Feel free to write to us at: https://razorpay.com/support/#request for any further queries.

Thanks and Regards,
Team Razorpay
Complaint comments 

Comments

I want to know debited my account Rs-1000.Kindly call back regarding this issue Contact-[protected]

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