[Resolved]  Razorpay — razorpay money deducted from bank account but ticket not booked - irctc - razorpay

I booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank.
Date : 02 feb, 2019

My email id is [protected]@gmail.com

Irctc transaction id : [protected]
Was this information helpful?
No (0)
Yes (0)
Mar 23, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2019
Razorpay Customer Care's response
Hey Parth,

We checked the transaction [protected] and confirm that a refund has been successfully processed against the same from our end. You can track the status of your refund here https://razorpay.com/support/#refund.

Thanks & Regards,
Team Razorpay
Complaint comments 

Comments

My transaction I'd :[protected].
I am booking tickets from IRCTC and for payment a request came in bhim app and I paid that amount but my ticket has not confirmed.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Razorpay
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    3545
    Pending
    177
    Resolved
    1903
    Razorpay Address
    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
    View all Razorpay contact information