[Resolved] Razorpay — razorpay upi razorpay money deducted from bank account but ticket not booked - irctc - razorpay

Dhana Sekar005

from Chennai, Tamil Nadu

Address:

641402

I booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.
And i have send mail to razorpay but no response
I dont know how to get money from razorpay.

My email id is [protected]@gmail.com

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Dec 1, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2018

Razorpay Customer Care's response Hi Dhanasekar,

We have updated you with the details of the transaction on ticket with reference number: 282463. Feel free to write back to us on the same email thread for any further queries.

Thank and Regards,
Team Razorpay

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Comments

Mohit Nag

from Faizabad, Uttar Pradesh

Maine razorpay se 1100 ka payment apne bank se kiya jo mere account se 1100 rapis kat gai lekin jha payment kiya wha nhi phucha mera paisa kha gya?????

Razorpay Customer Care's response, Nov 12, 2018

Verified Support

Hi Mohit,

Please write to us at: https://razorpay.com/support/#request with the transaction details and we'll have this looked into at the earliest.

Thanks and Regards,
Team Razorpay