[Resolved]  Razorpay — refund for railway amount

Payee name razorpay
Virtual : [protected]@ hdfcbank
Reference number :[protected]
Remarks irctc web.

Whlie booking the railway ticket. Transaction failed but amount debited from the account.
Debit details
Amount : rs.665.00
Date : 25.05.2018
Acount no. Debited is [protected]
Ifsc : alla0211957
Bank : allahabad bank

Credit details

Amount rs.665.00
Beneficiary : razorpay
Bank : hdfc
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Jun 29, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
May 26, 2018
Razorpay Customer Care's response
Hi,

We checked the transaction with UPI reference number[protected] and see that it is an unsuccessful transaction. If funds have been debited from your a/c, you will receive the credit within 10 working days, failing which please drop us a mail on [protected]@razorpay.com and we will have this looked into.

Thanks and Regards,
Team Razorpay
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