[Resolved] Razorpay — ticket did not get but money debited from my account | |||||
15-march-2018 i have tried to book ticket through irctc application via phone pay razorpay amount 415 rupees debited from my account but did not get ticket. so please credit amount 415 rupees in to my account. UTR NO :[protected] Transaction id : HDF77420F2E27B346F2BF[protected]FF85 FROM, BHARATH KATIKA MOBILE NO :[protected] EMAIL: [protected]@gmail.com Was this information helpful? | |||||
May 11, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Apr 09, 2018 Razorpay Customer Care's response Hey Bharat, We have updated you over the mail thread with reference number 176323. Kindly check the mail thread and write back on the same for any further queries. Thanks and regards Team Razorpay | |||||
 2 Comments | |||||
Comments
I have already contacted my bank as well as paytm about it
They told me that the transaction was successful.
I haven't received the debited amount yet
Please be responsible it's 100% your fault
Here amount doesn't matter but faithfulness and responsibilities
They told me that the transaction was successful.
I haven't received the debited amount yet
Please be responsible it's 100% your fault
Here amount doesn't matter but faithfulness and responsibilities
Razorpay Customer Care's response, Apr 12, 2018
Verified Support
Hi Bharath,
Please refer to the mail with ticket reference `179146` as we have updated you with the refund details, you can follow up on the same mail for further queries.
-Regards,
Team Razorpay
Please refer to the mail with ticket reference `179146` as we have updated you with the refund details, you can follow up on the same mail for further queries.
-Regards,
Team Razorpay
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I have attached
Bank upi statement
Please help
We checked the transaction for the UPI reference 809508587493 which is an unsuccessful transaction. If the funds have been debited from your account, please drop us a mail on support@razorpay.com and we will check the same.
Thanks and regards
Team Razorpay