[Resolved] Razorpay — ticket done on irctc app and paid via razorpay .ticket not confirmed

[Resolved] Razorpay — ticket done on irctc app and paid via razorpay .ticket not confirmed

A anujgupta350 from Mumbai, Maharashtra

Hi I have made a payment of rs. 630 /- on irctc app by choosing razorpay upi as payment method. Afterwards, payment of rs.630 was directed to my upi app i. E. Phonepe in my case. My payment has been deducted from my account via phone pe. Transaction id : hdf835cbac1f2dd418b80e15883dc12a13c, however, ticket not done. I am hereby atta hing all relevant snapshot of payment and irctc ticket failure. Reqyest to look into issue +4 photos Was this information helpful? No (0) Yes (0)
Aug 1, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Jun 22, 2018 Updated by anujgupta350 I have made a payment of rs. 630 /- on irctc app via razorpay upi as payment gateway and phone pe app as my upi. My payment has been deducted from my account. Transaction id : hdf835cbac1f2dd418b80e15883dc12a13c, and upi ref no[protected]. As per irctc, payment pending from bank end. I am hereby atta hing all relevant snapshot of payment and irctc ticket failure. Reqyest to look into issue. I have also send a mail to you through [protected]@gmail.com Regards Anuj Verified Support Jun 25, 2018 Razorpay Customer Care's response Hi Anuj, We have updated you over the mail with ticket reference number: 211398 regarding the transaction associated with UPI reference number:[protected]. Please write back to us in case of any further queries and we will be happy to assist you. Thanks and regards, Team Razorpay
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