[Resolved] Razorpay — transaction cancelled no refund
AAnvit Sharma on Mar 12, 2019
I have booked ticket from irctc but transaction cancelled and money has been deducted. I have compeleted the transaction through paytm upi. Ia have complained to the paytm regarding that but paytm says it is successful from side complaint to the recievers side. So please below are the txn id and upi reference id
Txn id - from pnb bank is
Upi reference id[protected]
Complaint marked as Resolved 2019-04-14 15:53:14
[Mar 12, 2019] Razorpay customer support has been notified about the posted complaint.
Verified SupportRazorpay Customer Care's response Mar 13, 2019
We checked the transaction [protected] and confirm that this is an unsuccessful transaction. The refund for the same would be credited to your account within 7-10 working days. You can track the status of the refund here https://razorpay.com/support/#refund.
Thanks & Regards,
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