[Resolved] Razorpay — tried to book train ticket using razorpay gateway and upi id and cash debited from bank account and money have not received at irctc | |||||
Sir, Booking on a train ticket through irctc app and razorpay gateway using upi id of my phonepe app anoop. [protected]@ybl and an amount of 1490 has been debited from bank account to razorpay upi transaction id hdfa95e54aabee74450ab6b4c712ca21447 and irctc transaction id [protected] and haven't recieved refund yet.. Feels like im fooled.. There is no reply for my emails to razorpay support Was this information helpful? | |||||
Jul 4, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support May 29, 2018 Razorpay Customer Care's response Hi Anoop, We checked the transaction ID [protected] and see that it is a unsuccessful transaction. As there is a debit for the same in your account, please note that the amount will be credited back to your account in 7-10 working days. Please follow the mail thread with reference 199961 for further queries, we will be happy to help you. Best Regards Team Razorpay Verified Support May 31, 2018 Razorpay Customer Care's response Hi Ankit, We checked that the txn ID [protected] is a failed payment as your issuing bank has not sent us a successful callback message on the transaction. As such the payment is not credited to us. However, we could not track the txn ID [protected], kindly share the UPI reference ID for the same over mail at [protected]@razorpay.com and we will be happy to assist you. Thanks and regards Team Razorpay | |||||
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Transaction I'd [protected]
Date. 12-05-18
Amount. 810/-
Transaction I'd [protected]
Date. 12-05-18
Amount. 810/-
I tried booking irctc railway ticket but ticket not booked and amount debited.
I paid it using bhim upi .
Please resolve as soon as possible.
Regards
Ankit bhargava