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[Resolved]  Razorpay — upi payment failure by razorpay

Hi
While trying to book irctc ticket using upi option money got deduced from my account but ticket not booked..
No customer care response too!!
Razorpay — payment deducted from my upi account but ticket not booked

I booked a ticket on 01/05/2018 from irctc application and i made payment through rajorpay upi option and payment was successfully sent to razorpay hdfc bank account but my ticket not booked. Please refund my amount in my account
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Jun 3, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
May 03, 2018
Razorpay Customer Care's response Hi,

We checked the UPI reference number :[protected] and see that it was an unsuccessful transaction. You should ideally receive the refund within 10 working days from the date of debit. We have updated you over the mail with ref no:186993, please check and write back to us for any further queries.

Thanks and regards,
Team Razorpay
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Transaction ID [protected], [protected]. Not credit Cancelled Tickets Amount my account

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I booked irctc ticket, money deduced but ticket not booked
My mail id : [protected]@gmail.com
Transaction id :[protected]
I booked through bhim app

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