RBL Bank — cancel health care insurance activated in my account

I am subasini
Two r shield insurance policy got activated without my knowledge/ approval in my account.

Unknowingly I made payment for 3 months since I didn't receive any statement to my mail ID. So kindly cancel the two policy's and refund the amount paid.
Number [protected]

I put so many mail regarding cancellation of policy but my query not yet resolved and the January month I paid the amount as my due date was 2nd.

I have got very bad experience with customer service also. I received 3 anonymous calls asking me to download the anydesk app and balance amount of my account stating to refund the amount...
Kindly as early as possible cancel policy activated and refund my 3 months amount.
Thank you
Subasini
[protected]
[protected]@gmail.com