RBL Bank — credit card application was declined inspite of having good cibil score and no payment defaults

Address:	Rangareddy, Andhra Pradesh, 500072
Website:	RBL CREDIT CARD

I have applied for rbl credit card and got reference no : #cc89bkb4u8 i got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in rbl link showing track your card application. Found the reason as follows. Application reference number #cc89bkb4u8, status dear customer, your credit card application has been declined as it did not meet the policy requirements of rbl bank who called us for credit card and we never gone to rbl for the same. Sahit, executive called and we given all papers and verification also done positively. I called customer care and they are not giving any correct reason saying u r credit card application still process u r customer care people not giving any correct reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got personal loan too on same address.