RBL Bank — credit card bills without having card

RBL Bank — credit card bills without having card

A alok151984 from Delhi, Delhi

I have been offered rbl supercard by customer service of bajaj finserv. It was informed that, it is free of cost. However, on 26/11/2018 got a message that it will be charged for inr 999/year. Hence, i have not taken this rbl card during delivery. On date, 15/12/2017 i got a message & email for billing of rs. 1178.82 Following are the message by rbl: Your rbl bank credit card account xxxx-1707 bill of rs. 1178.82 with due date[protected] has been sent &will reach you in next 7 days. This message itself shows, i haven't received card. Do the needful to resolve the issue at the earliest. Was this information helpful? No (0) Yes (0)
RBL Bank customer support has been notified about the posted complaint. Dec 31, 2018 Updated by alok151984 Even after reminder for 3 times on [protected]@rblbank.com issue is still pending. There is no progress from Rblbank customer service. Dec 31, 2018 Updated by alok151984 1st Mail date 18/12/2018 to [protected]@rblbank.com Sir/Madam, I have been offered RBL Card by customer service of Bajaj finserv. It was informed that, it is free of cost. However, on 26/11/2018 got a message that it will be charged for INR 999 + 18% GST per year. Hence, I have cancelled and not taken the RBL card during delivery. However, still I am getting messages for card password and others. I will accept this card only if it will be provided as mentioned by customer service. Till now, I haven't taken this card still On date 15/12/2017 I got a message & email of Rs. 1178.82 with due date of 03/01/2019. Do the needful to resolve issue ASAP. Consider this for necessary action in future. Regards, Alok Yadav 1st Mail reply date 26/12/2018 from [protected]@rblbank.com Dear Mr.Yadav, Greetings from RBL Bank! This is with reference to your email dated December 18, 2018. We regret to inform you that the matter is taking longer than expected & we will get back to you on the status of the same. However, in the interim should you require any further assistance, please feel free to contact us by writing to us or alternatively by calling our Bank-By-Phone Service. We apologize for delay in response and regret for the inconvenience caused You may quote the reference number 05338817, in case you need any further clarification on the above. Assuring you of our best services. Regards, Kunal Gaurav Service Delivery-Credit Cards 2nd Mail date 26/12/2018 to [protected]@rblbank.com Dear Sir / Madam, As we all know, these things definitely affect on my CIBIL score. I have complained on 15/12/2018, still it could not be resolved. Kindly do the needful at the earliest. 3rd Mail date 31/12/2018 to [protected]@rblbank.com Dear Sir / Madam, This is a reminder mail for the issue raised as above. Kindly do the needful at the earliest.
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