RBL Bank — Credit card declined

Address:New Delhi, Delhi, 110074
Website:www.rblbank.com

Please note that i applied for rbl credit card on 17th june 2016 and got reference no :#cca192s9rh.

I got all verification done at my office and residence too. i got multiple calls at office too for verification. i received an email from rbl bank on 6th july 2016, saying "your application for a rbl bank card has been declined as it does not meet our internal assessment criteria for details write to [protected]@rblbank.com."

I gave the documents to rahul field (executive) from rbl bank, executive called me on the next day itself "18th june 2016" and i gave all the papers and verification has been done positively.

As per rbi guidelines circular no - rbi/[protected]/100 bod. fsd. bc.23/24.01.011/2008-09 dated[protected]. rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman.

I want reason for rejection as it will hit my cibil. my cibil was all clear as i got the credit card from citi bank in march 2016 itself.

If we will not find reason for rejection, we will file case in consumer court. it is my dignity which got effected and i am fully made up my mind for filing legal case against rbl bank.


I never had any liabilities from any bank in the past. please provide reason or else i will file case in consumer court against rbl bank. please clarify me where exactly my application got declined.
+1 photos
Was this information helpful?
No (0)
Yes (0)
RBL Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RBL Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    2405
    Pending
    0
    Resolved
    118
    RBL Bank Phone
    +91 22 4302 0600 [Corp Office]
    +91 22 6115 6300 [Banking Queries]
    +91 23 1265 0981 [Admin Office]
    RBL Bank Address
    Mahavir, Shri Shahu Market Yard, Kolhapur, Maharashtra, India - 416005
    View all RBL Bank contact information