Comments
These guys are clever... So u need to write a e-mail for closing and take a copy and cut ur card and by Government speed post send the cancellation letter and the card to there mailing address !! and if they send a new card to your address dont accept the same and return it :)
Reply
I have requested the credit card permanently closed but yet not close Even I am trying call toll Free number and whatever number available on website those number not going to connected with Custer care only IVR there and there is no option to connect with any member person . I sent the number email even not getting any response, please cancel my credit card (Raj Kumar Yadav). card number is [protected]
NOTE : HORRIBLE AND TOO MUCH FRUSTRATING RBL SERVICES
NOTE : HORRIBLE AND TOO MUCH FRUSTRATING RBL SERVICES
I have opted for Bajaj Finserve RBL Super card, after receiving the package, I came to know that all the information
given by their marketing people were false such as 1. No Annual Fees, Interest-free cash withdrawal for 50 days, etc. I never ask for any policy, but without my knowledge, they have given a card protection policy and was informed through SMS. I tried to call their customer care, only IVR is there and no option to call any person.I have written an email for cancellation of a credit card, but I have received an email from them stating that this email is not registered with them . also I went to my nearby RBL branch at GN Chetty road 2 times, they said they will arrange for call back but cannot cancel the card here.but nobody did call me back, don't know what to do, very much frustrated and feel cheated, anybody please guide me what to do, venkatesh chennai.
given by their marketing people were false such as 1. No Annual Fees, Interest-free cash withdrawal for 50 days, etc. I never ask for any policy, but without my knowledge, they have given a card protection policy and was informed through SMS. I tried to call their customer care, only IVR is there and no option to call any person.I have written an email for cancellation of a credit card, but I have received an email from them stating that this email is not registered with them . also I went to my nearby RBL branch at GN Chetty road 2 times, they said they will arrange for call back but cannot cancel the card here.but nobody did call me back, don't know what to do, very much frustrated and feel cheated, anybody please guide me what to do, venkatesh chennai.
CPP Group India Customer Care's response, Aug 17, 2018
Dear Customer,
Request you to please share your CPP membership number and contact details. This will help us in resolving your query.
Request you to please contact us on our 24 hour helpline numbers – 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.
Regards,
CPP Team
Request you to please share your CPP membership number and contact details. This will help us in resolving your query.
Request you to please contact us on our 24 hour helpline numbers – 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.
Regards,
CPP Team
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