RBL Bank — Credit Rating impacted due to negligence

Address:Mumbai City, Maharashtra
Website:www.rblbank.com

I work with WIPRO .
I had taken a credit card back about 7 or 8 years from ABN AMRO Bank then become RBS Bank. I was regularly paying the card and I have cleared the balance when I had travelled to USA.

I understand RBL Bank has taken Over RBS Back and then my online access got withdrawn. Now RBL claims that I have some dues towards the credit card. They have neither communicated to me nor send me any statement.

Now, when I intend to take a housing loan, I am surprised to see my credit rating is screwed up because of RBL activity.

Would appreciate to intervene and do the needful.
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    RBL Bank Phone
    +91 22 4302 0600 [Corp Office]
    +91 22 6115 6300 [Banking Queries]
    +91 23 1265 0981 [Admin Office]
    RBL Bank Address
    Mahavir, Shri Shahu Market Yard, Kolhapur, Maharashtra, India - 416005
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