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[Resolved]  RBL Bank — double transaction failure. hospital expense money locked and customer care says wait for 7 days

My details:

G raghul
Rbl bank account number:[protected]

The account number which i transferred is axis bank, account no [protected], (G raghul) coimbatore, rs puram branch

It is disheartening that back to back 2 transactions were thick failure which was done through rbl mobile app.
35000 and 12000. Total of 47000.

Transaction number for 12000:[protected]
Transaction number for 35000:[protected]

I highly request to do the needful as early as possible as the money is reserved for my neighbor boys hospital expenses.

double transaction failure. hospital expense money locked and customer care says wait for 7 days
Complaint marked as Resolved Mar 6, 2018
Before writing here I made a call to Customer Care number 18001238040 and he told me to wait for maximum 7 days. But it will be solved as early as possible. Then I cut the call and made 2nd transaction 12000 and that was also a failure. I got very angry this time when he told me to wait for the same 7 days. Then I shown my disappointment and he told to wait for few minutes. After some time he came online and said they will do the needful fast. Within 15 minutes it was solved. Truly Great. Thank you RBL. Thank you for caring your customers. Please keep up the good work

Complaint Status

[Mar 06, 2018] RBL Bank customer support has been notified about the posted complaint.
Nagarajanaveen Natarajan's response Mar 03, 2018 give me the solution
Complaint comments  1 CommentShareTweet


Please give the solution to access my credit card

My number-[protected]

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