RBL Bank — fraud case of credit card

Address:110059

Dear sir,

I just want to inform you that i have never ever taken any credit from rbl bank even i have never applied for this but your recovery team had first visited my house on 18th december, 2018 to collect credit card payment again he visited on 23rd january, 2019 for the same. Here is mobile no. Of recovery person-[protected].

I told recovery person that i have never taken any credit card from rbl bank and if you have any proof other than my name and address then show me but he had no additional information. Then he suggested to visit me to bajaj head office, 10th floor, netaji subhash palace to sovle the issue.

So, today i visited to bajaj head office, 10th floor, agarwal metro heights, netaji subhash palace, new delhi and met mr. Gaurav & mr. Ankit from rbl but they could not find any details of mine and asked me to write a mail to you.

Hope you must be taking all sufficient valid documents and proofs before opening any credit card account and if your team is not doing so then its your lapses and because of your faults other should not be suffered.

Kindly solve this issue asap.

Regards,
Pramod kumar
J-87, gali no.37, rajapuri,
Uttam nagar
New delhi-110059
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RBL Bank customer support has been notified about the posted complaint.
Jan 29, 2019
Updated by Pramodon
It's been 5 days to lodge the complaint but i have not got any revert yet...kindly look into this otherwise i will file a fraud and torture case in Police against your company .

Thanks
Pramod Kumar
Feb 04, 2019
Updated by Pramodon
Again today around 10:45 AM i got call from Mob no. [protected] (caller name : Shivani) for payment of credit card.
I have mentioned in my complaint that I have not taken any credit card from RBI then why I am getting calls for payment...Its your duty to find out whom you have issued credit card and with what all documents proof.

I am not getting any response from your side so now i have no choice to file Fraud case of FIR against RBL.

Thanks
Pramod Kumar
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