[Resolved] Redbus — cancelled my tickets by mistake entered wrong date..

[Resolved] Redbus — cancelled my tickets by mistake entered wrong date..

N nehalunadkat

When i was booking the ticket on 19.02.2020 from ahmedabad to veraval (Madhuram travels). By mistake i had entered the wrong date. And after confirmation at a time bus driver is calling me bas us waiting for you that time i check my date. . Then i called redbus customer care, they said that the not possible refund your money n cancelled the tickets . The thing is i got debited for total 3 seats.. Till now i didnt get the refund... I request you to refund the price of three ticket (Rs of two ticket total 870 and one ticket price is 474) (Seat no is 12, 11 and s4) as soon as possible.. Regards, Nehal Was this information helpful? No (0) Yes (0)
Mar 27, 2020 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Feb 23, 2020 Red Bus Customer Care's response Hi, Greetings from redBus! We definitely understand your concern. Please share the booking details via mail on [protected]@redbus.in so that we can fetch the details. We thank you for choosing redBus. With regards, Team redBus. Verified Support Mar 29, 2020 Red Bus Customer Care's response Hi Nehal, Greetings from redBus! We did try connecting on the contact number registered against the booking ID: TP3N12488554 and TP3N58262045. Unfortunately, the incoming facility was barred. We regret to inform you that we will be unable to process a refund against the ticket IDs mentioned since the booking was confirmed as per the request raised from the customer end. Also, by the time the booking was completed, the cancellation policy had expired. We would request you to cross-check the details before the payment confirmation and proceed with the booking accordingly. Note: We never ask for UPI PIN or Account details over the phone. Please do not share the same. Thanks and regards, Team redBus!
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