[Resolved]  Redbus — For same journey ticket booked twice

I tried to book train ticket from Dadar to Kolhapur . First time transaction was successful but not received any successful booking message or screen . So I tried another time and that time received successful booking message. But now I am seeing two booking for same journey on same day. I tried to contact customer care of redbus but not able to get proper help from them every time I am getting message as "Sorry. I am unable to fetch the ticket details for you."

Please help me to get refund for my unsuccessful booking.
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Feb 17, 2026
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2026
Red Bus Customer Care's response
Hi,

Greetings from redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
 
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