[Resolved]  Redbus — I am complaining about the driver's harsh and vulgar behavior

Jun 19, 2025

Updated by Dinaisha The staff's behavior was very rude. During the night, I urgently needed to use the restroom, but the driver spoke to me rudely and used vulgar language. He refused to stop the bus. It was a terrible travel experience — I would definitely give a rating of 0 or less if that were possible.

Also, I’m shocked that the staff are able to log in to passengers’ accounts and give themselves 5-star ratings. Why are they asking passengers for their OTPs? This is not acceptable.

I also have video proof of the driver speaking to me in an inappropriate manner

Jun 19, 2025

Updated by Dinaisha ChatGPT

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You said:
Driver very rude and harsh behaviour and starting itsel[censored]sing volgure words to me in urgent told to stop restroom at night but driver harsh behaviour was very disappointed. Bus review
ChatGPT said:
Here’s a professional and clear version of your bus review. You can use or modify it as needed for a complaint or public review:

Review: Very Disappointing and Unprofessional Driver Behavior

I had a very unpleasant experience during my recent bus journey. Right from the beginning, the driver displayed extremely rude and harsh behavior. He used vulgar language without any reason, which was completely uncalled for.

Later during the night, I urgently requested a stop to use the restroom, but the driver responded very rudely and showed no empathy or basic courtesy. His behavior was not only unprofessional but also disrespectful and deeply disappointing.

Such conduct from staff, especially in situations involving passengers' comfort and safety, is unacceptable. I hope the bus company takes appropriate action to ensure that such incidents are not repeated and that passengers are treated with the respect they deserve.