[Resolved]  Redbus — k. p. n travels

Struggled for more than 2 hours at midnight by 12 to 2pm due to bus break down and there was no bus changing also.
Please consider my approach and do give the better travel experience. Atleast try not give burden to passengers. So kindly take the actions based on my complaint. The service provided by k. P. N travels is very poor. Do check the conditions of bus before taking off.
Was this information helpful?
No (0)
Yes (0)
Jul 5, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
May 21, 2019
Red Bus Customer Care's response
Hi Keerthana,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us for your query.

In order to resolve your query/issue, we request you to please provide the redbus ticket id or registered email id with us via [protected]@redbus.in or you can write to us in the given link https://www.redbus.in/info/redcare. We'll be happy to help you out.

Once we receive these details, we will work on the resolution.

Once again, I thank you for choosing redBus.

Have a great day!

Look forward to your response.

With thanks,
Team redBuddy
 
2 Comments

Comments

I cannot reshedule my ticket to next date. Servie is verry poor please remove ramu travels from it
Hello the refund money of my cancelled ticket till not get..it was on 20/4/2019..I cancelled the bus tickets. But till now I am not able to get the money in my account. TN4Y54503059... Ticket no
From sivsagar to guwahati
Brahmaputra travels
Non AC seater

k. p. n travels - Comment #3433895 - Image #0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    66%
    Complaints
    3963
    Pending
    287
    Resolved
    2506
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information