[Resolved] Redbus — Money Debited But Ticket is not confirmed Yet.

[Resolved] Redbus — Money Debited But Ticket is not confirmed Yet.

A ArunManoharan Aug 20, 2022

Dear Team, I made a booking on 19th August 22 from coimbatore to miyapur, hyderabad seat no.u1 R Tours and Travels 20 Aug passenger name ARUN) at 11 pm. I made a payment of Rs 2689.35/- thru net banking at 11:03 pm. The payment has been debited from my end and credited into your account but the system failed and the ticket was not issued. I tried calling customer care and they are not picking up the call for so while and after picking up the call, asking me to wait for 72 hours. I have checked with my Bank and found that the payment of Rs 2689.35/-has been duly credited to redBus. Kindly look into the matter and resolve to make the refund at the earliest. Was this information helpful? No (0) Yes (0)
Aug 22, 2022 Complaint marked as Resolved they had refunded the amount by today aug 22, 2022. Red Bus customer support has been notified about the posted complaint. Verified Support Aug 24, 2022 Red Bus Customer Care's response Hi, Greetings from redBus Team! We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you. You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details. With regards, Team redBus Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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Ranithmuthulingam

from Chennai, Tamil Nadu

Sep 2, 2022

16th aug 2022 I book ticket kottampatti to Chennai payment debited my account but ticket not booking.i try to contact customer care but not reached I pay via Google pay amount is Rs.3895.80. kindly check and refund.