[Resolved] Redbus — my wallet amount has not yet returned to my bank account

gayu18

Sep 21, 2017

Address: Bangalore, Karnataka

Website: Redbus

I have cancelled a trip in redbus. My trip id: tk4v46563289.. So the amount was transferred to my wallet. I have raised an email regarding my wallet amount transferred to my bank account.. It's been 60 days. But there is no response from the redbus customer care.. I have been waiting so long.. Please take steps immediately to return my wallet amount to my bank account.

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Oct 23, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

Red Bus Customer Care's response Hi Gayathri,

Greetings from redBus.

We've refund Rs 360/- from wallet to back to source for this ticket - TK4V46563289. The amount will reflect in your account within 7 bank working days.

Thank you for contacting redBus.

Team redBus.

Oct 04, 2017

Updated by gayu18 Since it's been 12days my amount has not refunded yet..kindly process it soon