[Resolved] Redbus — no refund
I booked a bus through redbus.in
From kangra to chandigarh and bus got cancel without any prior information and i didn’t got my refund.
After investigating it came to my knowlegde that there’s no such bus operator in kangra named as “pal travels” who operate within kangra chandigarh route.
Redbus.in didn’t gave us any details of the bus operator. After asking for refund they said you’ll get your refund but no refund till date
Complaint marked as Resolved Nov 25, 2017
[Oct 24, 2017] Red Bus customer support has been notified about the posted complaint.
Dhruvika kanabar's response, Oct 23, 2017
My ticket number is 66245481 on 20th October, 2017 for Jamnagar to Rajkot in Patel travels...the bus was cancelled so please refund my money
Verified SupportRed Bus Customer Care's response, Oct 24, 2017
Greetings from redBus.in!
We sincerely apologize for the hassle you had to go through. We would request you to share your ticket id along with the complete details to us on [protected]@redbus.in. We shall look into the issue on top priority.
We request your co-operation in this regard.
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