[Resolved] Redbus — Not allowing partial cancellation of Bus ticket | |||
I have booked a ticket on http://www.redbus.in from Goa to Pune with Paulo travels. This bus ticket website have not mentioned any where that "Partial cancellation is not allowed." I got this mentioned only in ticket emailed to me after booking ticket. I have booked ticket for 5 person in a single ticket. Now I need to cancel it for just one person, but company does not allow partial cancellation, it means I need to cancel complete ticket and deduction charge will be done for all 5 persons. This is completely weird thing. Partial cancellation is done even in train/plane everywhere. I have sent email to redbus many times but they are not responding nor taking any action. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
This is really bad service. They have given a feature to select a traveler for ticket cancellation, but it is not working and we can't even reach out to support team, call will drop automatically.
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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