[Resolved] Redbus — refund

deemahajan

from Pune, Maharashtra

Address:	Pune, Maharashtra, 410504
Website:	www.redbus.com

Hi.. I had booked ticket from pune to chopda on 30/5/18 and done payment via online first time ticket was not generated and it showed we are sorry your ticket could not be booked your money will be refund by redbus in next 1 hour ref number[protected] but amount of rs.1096 got debited from my account... So i booked other... But i just realized i have not yet recieved the refund i request you to help me to get my refund back as soon as possible...

Was this information helpful?

No (0)

Yes (0)

Jul 4, 2018

Complaint marked as Resolved

thanks redbus

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

Red Bus Customer Care's response Dear Customer,

Greetings from redBus!!!

We apologize for the inconvenience caused. We are checking this with our technical team. We will keep you posted.

Regards,
Team redBus.

Verified Support

Jun 27, 2018

Red Bus Customer Care's response Dear Customer

Greetings from redBus!

We are really sorry for the long wait. We would like to inform you that we have processed the refund in your bank account today and the same will reflect within 7 working days as per banking procedure.

Once again we are really sorry for the inconvenience.

Regards
Team redBus