[Resolved] Redbus — Refund not yet done by Redbus over completion of 33 days

[Resolved] Redbus — Refund not yet done by Redbus over completion of 33 days

M murali ambala from Hyderabad, Telangana Feb 1, 2025 Dec 30, 2025 This thread was updated on Dec 30, 2025

I, Ambala Murali, booked 4 tickets on 29.12.2024 from Vishakhapatnam to Hyderabad via RedBus for Rs.7980 at 6.30 pm for my brother-in-law. However, the bus operator informed me at 6:00 PM that the bus was cancelled, causing significant inconvenience during my journey and i had travelled with extra amount of money in another bus . Despite multiple calls to RedBus, I have not received a resolution or refund, with my case escalated but unresolved. As of 01.02.2024, the amount remains unpaid, and this delay is causing financial distress. I kindly request you to expedite the refund process and resolve this matter at the earliest. Thank you for your attention to this issue. Was this information helpful? No (0) Yes (0)
Feb 16, 2026 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Dec 30, 2025 Red Bus Customer Care's response Hi, Greetings from redBus Team! We understand your disappointment. The screenshot shared is not clear, and we’re unable to retrieve the required details. We request you to please share the registered email ID or ticket ID with us so that we can contact you. Alternatively, you can write to us at [protected]@redbus.in with your registered email ID or ticket ID details. With regards, Team redBus Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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