[Resolved]  Redbus — Request to refund for non arrival at my destination

I have booked a ticket for Delhi to Jammu on 4 Nov. 2020 through redbus online service. In resultant KST bus service registration number up15dt9895 was booked. Bus was stopped for corona checkup on J&k border, after that bus driver along with bus was flew from venue.
From there I have to arrange a taxi for reaching my destination. I have suffered loss from financially and mentally. Pls compassionate the loss.

Karuna Dubey mob. No. [protected]
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Aug 7, 2021
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Nov 05, 2020
Updated by Onkar dubey
Ticket no. TPBY63254929
Pnr TS[protected]JWAQ/37736/Delhi to katra
Travel- KST Travels
Departure-9:45 P.M Nov. 4, 2020
Seat Number- AU3
Complaint comments 

Comments

Hi Onkar

Greetings from redBus!

Thank you for reaching out to us with your concern.

We kindly request you to share the ticket details at [protected]@redbus.in so that we can work on it.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Onkar dubey's [Complaint's author] reply, Nov 5, 2020
Ticket no. TPBY63254929
Pnr TS201103195516187656JWAQ/37736/Delhi to katra
Travel- KST Travels
Departure-9:45 P.M Nov. 4, 2020
Seat Number- AU3
Onkar dubey's [Complaint's author] reply, Nov 8, 2020
Ticket no. TPBY63254929
Pnr TS201103195516187656JWAQ/37736/Delhi to katra
Travel- KST Travels
Departure-9:45 P.M Nov. 4, 2020
Seat Number- AU3
Hi,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us with your query for the ticket ID: TPBY63254929.

As discussed on call with the passenger on the registered contact number [protected] we are closing the complaint as per your consent.

For any other questions you may have or help with your future travel bookings please write to us using the link https://m.redbus.in/help.

As I have processed your request, you will receive an email stating that your case has been closed, along with a survey seeking your feedback on the assistance given by me. Please spare a moment to share your valuable inputs.

Thank you for choosing redBus.

Have a great day!

Take Care,

Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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