[Resolved] Redbus — Ticket cancellation and refund amount | |||||
Ticket amount = 477Rs. i wanted a book a ticket for thursday[protected] from pune to Malegaon and the server got refreshed and they booked a ticket for Wednesday[protected] Today). i immediately cancelled the ticket and the amount that they are charging me for cancellation is Rs. 450 !! why the hell should i pay this huge amount just because of their server issues ? if you people cannot seriously handle such websites then you should definitely shut the company down. i called the customer care of Redbus and they are saying that the cancellation charges are that high because i am cancelling the ticket 12 hours before journey. what the hell is this ? Was this information helpful? | |||||
Feb 19, 2017 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Jan 19, 2017 Red Bus Customer Care's response Hi Dhanashree, Greetings from redBus!! We are sorry for the delay in response. We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority. Feel free to reach us at [protected]@redbus.in for any further assistance. Regards, redBus Team. | |||||
 18 Comments | |||||
Comments
My Ticket No.700196 & Email Id bhoopat.[protected]@gmail.com Ticket amount = 322.50 Rs. i wanted a book a ticket for Monday[protected] from Bhopal to Indore and i do not journey this bhopal to indore. i immediately cancelled the ticket and the amount that they are charging me for cancellation is Rs. 322.50. i called the customer care of Redbus and they are saying that the cancellation charges are that high because i am cancelling the ticket 12 hours before journey. what the hell is this ? ticket not send my email.id by red bus website.
Red Bus Customer Care's response, Dec 20, 2016
Verified Support
Cancel ticket refund of Rs.1118 for your redBus order ref. 94607573 on cancellation of your journey from Gangakhed to Pune, 29-Dec-16, Seat(S)
Santosh Nande
[protected]
Santosh Nande
[protected]
Santosh Nande's reply, Jan 14, 2017
Yet not received
Hey
Please cancel my ticket .
Yesterday only I booked
PNR TS-RB40299989KKX/104216
Ticket no. TK2Q66399892
Name Manu p susheelan
Please cancel my ticket .
Yesterday only I booked
PNR TS-RB40299989KKX/104216
Ticket no. TK2Q66399892
Name Manu p susheelan
Hi,
I have booked ticket in National Travels on March 21st Tuesday to travel from Chennai to Uduamalpet. Ticket no: TK4M45749489 PNR no: TS-RB44139255LNA/673532/1203.
They phoned me by 4PM and inform that AC bus service is cancelled and requested to opt ordinary service. I asked for cancellation, they said ok for it and assure to refund the full amount without any deduction in a week time.
I have not get any refund. after enquiring about the same, they said its handled by Redbus.
Kindly track the status and refund the amount soon.
With Regards.
T Saminathan.
I have booked ticket in National Travels on March 21st Tuesday to travel from Chennai to Uduamalpet. Ticket no: TK4M45749489 PNR no: TS-RB44139255LNA/673532/1203.
They phoned me by 4PM and inform that AC bus service is cancelled and requested to opt ordinary service. I asked for cancellation, they said ok for it and assure to refund the full amount without any deduction in a week time.
I have not get any refund. after enquiring about the same, they said its handled by Redbus.
Kindly track the status and refund the amount soon.
With Regards.
T Saminathan.
hi sir this is narayana, i booked bus ticket banglore to hyd(5/6/2017), but ticket cancelled, till i dont get refund amount.i got mesg from your redbus.com send as reference number-706954 so how to get money pls help sir
hi sir this is saraswathi, i booked bus ticket Hyderabad to Pedavadlapudi(15/8/2017), but ticket cancelled, till i dont get refund amount.ticket No:TK8E28558699, so how to get money pls help sir
Red Bus Customer Care's response, Jul 27, 2017
Verified Support
Dear Saraswathi,
Greetings from redBus.in!
Ticket ID : TK8E28558699
We sincerely apologize for the delay caused. The refund initiated had been bounced back due to unforeseen reasons. We have re-initiated the refund of Rs.300/- on July 27, 2017 and the same should reflect in your account in next 7 business days as per the standard banking procedures. Feel free to reach us on blogsupport@redbus.in if still the problem persists.
We thank you for your co-operation.
Regards,
Team redBus
Greetings from redBus.in!
Ticket ID : TK8E28558699
We sincerely apologize for the delay caused. The refund initiated had been bounced back due to unforeseen reasons. We have re-initiated the refund of Rs.300/- on July 27, 2017 and the same should reflect in your account in next 7 business days as per the standard banking procedures. Feel free to reach us on blogsupport@redbus.in if still the problem persists.
We thank you for your co-operation.
Regards,
Team redBus
Through Redbus, I had booked ticket from Pune to Indore for[protected] with Rajratan Tours. I received message that bus got cancelled due to low no of passengers. They give me booking for very next day but again it got cancelled and this time even didn't send sms. Rajratan just called and settled on phone call.
I raised concern with Redbus (Tkt #1843514) for the same. But Redbus helpline people asked me to send details through mail and then didn't respond.
I again called helpline and sent them mail with all the required details. Still no reply received from them.
Big time frustrated with such a weird behavior. Please help me with correct contact person.
I raised concern with Redbus (Tkt #1843514) for the same. But Redbus helpline people asked me to send details through mail and then didn't respond.
I again called helpline and sent them mail with all the required details. Still no reply received from them.
Big time frustrated with such a weird behavior. Please help me with correct contact person.
Hi sir,
This is Nikita,
I booked bus ticket for Pune to Dhule(for dt. 17/02/2018),
ticket is cancelled by rebus,
but money is deducted from my bank a/c for ticket & still didn't refund me,
so how to get my money back..?
plz help me Sir.
This is Nikita,
I booked bus ticket for Pune to Dhule(for dt. 17/02/2018),
ticket is cancelled by rebus,
but money is deducted from my bank a/c for ticket & still didn't refund me,
so how to get my money back..?
plz help me Sir.
Shanthi S M
Hai
Cancel my hotel booking
My booking id is HTLB2B7P5EFKZ
My voucher id is T[protected]
Amount paid 1003
Booking date 5 th July to 6 th July
Hotel oyo ps grand, port Blair
Reason my husband is coming from Campbell bay to port blair
Due to delay of campbell bay ship, I want to cancel my booking
Refund my amount as soon as far
Hai
Cancel my hotel booking
My booking id is HTLB2B7P5EFKZ
My voucher id is T[protected]
Amount paid 1003
Booking date 5 th July to 6 th July
Hotel oyo ps grand, port Blair
Reason my husband is coming from Campbell bay to port blair
Due to delay of campbell bay ship, I want to cancel my booking
Refund my amount as soon as far
I am Hemanth booked 2 tickets and cancelled after a couple of days but I didn’t recieved refund amount . They stated that the amount will be deposited in bank account but not happened . Even though they are giving that the money was refunded. My ticket ID are- TM7Y71162373 and TM7Y14001977 . I wish this problem will be resolved soon .
![]()
![]()
I am Teja booked a ticket on sept-9th and cancelled on sept-11 but I didn’t recieved refund amount . They stated that the amount will be deposited in bank account but not happened . Even though they are giving that the money was refunded. My ticket ID TMA[protected] . I wish this problem will be resolved soon .
please refind my amount .my ticket no is TNBN56959315 ON 28 OCT i cancelled my ticket but still yet not received any amount of refund my refund amount is 3870/- so please refund my amount .i wish this problem will be resolved soon. please humble requste to sent my refund as soon as possible
What should I do if I have typed the age of my co passenger a year less, will it be a problem?
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
67%
Complaints
3898
Pending
278
Resolved
2490
View all 3898 Red Bus reviews & complaints
Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
View all Red Bus contact information
Greetings from redBus!!
We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.
For any further queries feel free to reach us.
Regards,
redBus Team.