[Resolved] Redbus — tickets not booked but money deducted from hdfc bank

Priyanga Sivaraj

from Coimbatore, Tamil Nadu

Address:

118/9 Theeran Chinna Malai Street, v.S.illam, Ketti Nagar, Nadar Medu, Erode, Tamil Nadu, 638002

Hi team,

Today i tried to book bus from erode to bangalore (Journey date. 20th may -10.45 tnstc bus) in red bus (Techredbus). I paid through net banking but money got deducted without the successful completion of ticket booking. I didn't get any confirmations for tickets booking.
So kindly please refund rs. 324 money back to my source account - hdfc bank.

Regards,
Priyanga sivaraj

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Jun 26, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 24, 2019

Red Bus Customer Care's response Hi Customer,

Greetings from redBus!

Sorry for the inconvenience caused. Please share the registered email id or mobile number to [protected]@redbus.in and we'll look into it.

Thank you for contacting us.

Team redBus.