Redbus — Travels accident | |||||
Dear Red Bus Service provider, On Sunday night (10.07.2016) I traveled from Coimbatore to Chennai in Apple travels booked through Red bus. Even though the charges are exorbitant for safety reason I have selected red bus. The travels contact no given by you is always ringing and not responded. One time they have responded but not answering satisfactorily to the customer. During the travel, near Ulunthurpet at night 3.00 a.m the drivers taken a different route rather than highways to avoid toll charges. The Bus met with accident in a rural area due to driver's fault. The bus skid into 4 feet depth and all passengers received shock injuries and one passenger fractured his hand. (sent through 108 ambulance). It is purely on drivers negligence and not following ethical route, the accident has happened. All the passengers suffered a lot and I am on medical treatment and not able to attend my regular duties. Red bus also responsible for selecting such travels in their service scope. Your explanation and action is warranted for this accident. Regards, J. Ravichandran Was this information helpful? | |||||
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Red Bus customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
"A little while ago, Krishna Bus travel (Delhi -gorakpur) there was a bus accident, but we're all okay. The bus driver was driving very fast and he's not experienced. He's just a 25-year-old boy."
Bus No UP72BT0366.
And this bus driver didn't stop the bus at food point, And this is mentioned in the ticket that 30min food stop. That why I didn't bring food. And I request to drive please stop the bus for buying snacks at least. But he is Misbehaving . PNR 344481
I need my money back, I left the bus at Lucknow due to safety reasons. Thank you
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Bus No UP72BT0366.
And this bus driver didn't stop the bus at food point, And this is mentioned in the ticket that 30min food stop. That why I didn't bring food. And I request to drive please stop the bus for buying snacks at least. But he is Misbehaving . PNR 344481
I need my money back, I left the bus at Lucknow due to safety reasons. Thank you
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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Greetings from redBus!!
We are sorry for the delay in response.
Firstly, please accept our sincere apologies for the inconvenience caused.
We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.
Regards,
redBus Team.