| Address: #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur Hobli, Ward No: 74, Bengaluru, Karnataka - 560008 | | Website: www.redbus.in |
Hello,
On February 14, 2025, I purchased a bus ticket through the Redbus.in website for travel from Chennai to Vellore on February 16, 2025, departing at 1:00 PM and arriving at 4:00 PM. Unfortunately, I needed to change my travel plans and reschedule my trip for February 17, 2025.
However, I encountered difficulties when attempting to reschedule my trip online. Despite my efforts to log in and reschedule through the website, the feature was unresponsive. I also reached out to Redbus's customer service chat, red:care/red:buddy, but they were unable to assist me. I tried using the Redbus app, but it was also unsuccessful. Moreover, none of the customer service numbers listed on the Redbus website, including the one provided ([protected]), were reachable.
As a result, I am feeling frustrated and desperate for assistance to reschedule or cancel the ticket. I would greatly appreciate any help you can provide in resolving this issue. Thank you.
PFA letter of correspondence to Redbus email support team Was this information helpful? | 
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