Redmi — Complaint about service center of ahmedabad

Address:

Ahmedabad, Gujarat, 380006

Dear sir/ madam

Today i went to service center with redmi 2 prime of adress ahmedabad mi exclusive service center, 102, piyuraj chambers, next to honda bikes show room, swastik cross roads, c. G. Road, ahmedabad-380009. And my phone is in warrenty then also the service center incharge given me that my phone is not in warrenty. Kindly provide good service otherwise your company has no reputation. I am sitting there and i observed that who ever come with warrrent device the service center incharge give only one reply that there is water inside ur phone so it will not come under warrenty. And shocking thing is that we cant see what they are doing inside the room and they came out from room and said only one word there is water in your phone. Around 6-7 customers are back to home because they said there is water in your phone. The same answer also given to me that there is water in your phone. Then i ask about report so in report they did not specified that due to water my phone is not covered under warrenty. And when i given to local service person they said nothing about water only 50 rupee charge will happen and your phone is ready. The mi service center given me cost of repairing 5000 rupee. I am attaching the copy of report and my invoice copy kindly take the action. Now i will never buy mi phones today the worst experience i got.

Thank you
Email:- [protected]@gmail.com