[Resolved]  Reliance ADA — Unused Landline billing for 2 years got to know during a plan change

Dear Sir/madam, Kindly find the earlier communication provided to you for the wrong plan amount charged to me and the amount I paid for almost 2 year for an unused Reliance connection [landline] the option given to you by me is to terminate the broadband connection-This is pure monopoly business without any option given to the customer-I wanted justification for giving me bills and charging me for an unused landline connection for two years-- You never gave me my cheated money back -- almost 6720/-[for two years<from 2011>] and you never started adjusting the amount from your monthly billing-I CAME TO KNOW ONLY THIS WHILE PLAN CHANGE-<2013> Give me an option to justify your statement[for termination] or please settle the amount at the earliest [with billing on monthly cycles are also fine with me--I value the Man Who founded Relation -Money for Money is needed-I lost money --I need justification and reliability from reliance AM A LONG TERM RELIANCE CUSTOMER I HAVE USED RELIANCE[MOBILE, BROAD BAND<2 TIMES> ON SEVERAL OTHER OCCASIONS>--JUST TELL ME IS THIS THE WAY YOU TREAT YOUR OLDEST CUSTOMER User ID :[protected] -- Thanks and Many Regards, Govind K, Kallayi[p.o], Calicut-673003
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Aug 8, 2021
Complaint marked as Resolved 
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Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

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    Calicut,Kerala
    India
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