[Resolved] Reliance Big Tv — Complaint number[protected] | |||
I have registered complaint on Oct 27. They said within 2 days you will receive call and engineer will visit. It is 3rd day and no one bothered to call. When I'm contacting customer care, they are not ready to take even further complaint. Also on reliance TV, RELIANCE logo is not transparent, Can something be done for this. It irritates. I know Reliance is not big brand compare to their competitors in dish tv and they need to increase brand value, they can show logo at start of TV and go in transparent or sleep mode. But being continuously on SCREEN, I have started hating RELIANCE. Was this information helpful? | |||
Complaint marked as Resolved
customer support has been notified about the posted complaint. Verified Support Dec 05, 2015 Reliance BigTV Customer Care's response Dear Customer, We regret for the inconvenience caused to you. As checked and verified in our records, we understand that the issue is resolved. If the problem persists, kindly write to us so that we can arrange for technician visit. Regards, Customer Care Reliance Digital TV. | |||
 3 Comments | |||
Comments
There are two numbers, both are registered in your database. I'm available on both.
Please note, problem is not yet resolved. It is pathetic service from Reliance. I have really bad experience.
My advise to all customer, if you are planning to buy Reliance Big TV, please call customer support service, it takes 30 minutes to just connect to them. To much waiting. Now think of other services.
Please note, problem is not yet resolved. It is pathetic service from Reliance. I have really bad experience.
My advise to all customer, if you are planning to buy Reliance Big TV, please call customer support service, it takes 30 minutes to just connect to them. To much waiting. Now think of other services.
Dear Santosh,
Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!
Cheers,
Reliance Communications
Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!
Cheers,
Reliance Communications
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
24%
Complaints
3276
Pending
0
Resolved
781
6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
View all Reliance BigTV contact information
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications