[Resolved]  Reliance Big Tv — Customer care services

Address:

Chennai, Tamil Nadu, 643202

Smart card no:[protected] I had called the customer care services Chennai (probably) to buy a few channels. I'am not satisfied by the way these people deal with the customers. The person on the other side was very rude plus he denied to process my request. I'd like to draw your attention to the services they offer to people. I had to buy only 3 channels but I was told that activation of a single channel was not possible and I was compelled to buy 7 channels (i.e:whole of the pack) instead. Even earlier I have bought single channels but these people sitting in the C. C.centers think that the customers can be fooled anytime. He said that there's no policy of a single channel activation and only 3 channels cannot be activated at once. If that's what their policy is, then I'll tell you that This company is so backward in terms of services in the competitive world. Companies like Tata Sky even gives the customers a choice of making their own pack while Reliance Big TV doesn't even provide the service of single channel activation and the customers are compelled to buy the whole pack rather than a single channel. The problem doesn't end here the person refused to tell his name when asked for plus he even told that he was talking from Mumbai center. Now seriously do you think we are crazy?? The guy talks in tamil and I've called from T.N. so my call must reach the nearest C.C.Center ie: Chennai but their employees think that they are the smartest creatures.No offence but does this company seriously look forward to make profit with such fraudulent services?