[Resolved] Reliance Big Tv — Reliance logo continuously on and can't see picture behind it.

Santosh Pasi

from Noida, Uttar Pradesh

Address:

Mumbai City, Maharashtra, 400068

Reliance logo is continuously on on Reliance Big TV and it is not even transparent like other dish TV. I'm requesting all not to go for Reliance Big TV because this irritates and you can few message behind it.

I have complaint this to Customer Care, but they cannot even ready to take complaint for this and provide alternate solution.

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Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2015

Reliance BigTV Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

We always try to ensure that logo is not a hindrance to your viewing experience. If at any time our logo becomes an obstruction, we quickly move it sideways to ensure that you do not lose any information flashing on screen. We are always monitoring position of logo and our teams respond to any specific complaints quickly.

Regards,
Customer Care
Reliance Digital TV.

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Santosh,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Santosh Pasi

from Noida, Uttar Pradesh

Please note, problem is not yet resolved. It is pathetic service from Reliance. I have really bad experiences.

My advise to all customer, if you are planning to buy Reliance Big TV, please call customer support service, it takes 30 minutes to just connect to them. To much waiting. Now think of other services.