[Resolved]  Reliance Big Tv — Wrong amount deducted and misbehavior with customer care executive

Address:

Mohali, Punjab

Hi, I recharged my Big TV account[protected] on Sep. 01, 2015 for 240 Rs. but from last 2 days service is unavailable and it shows account is suspender. I choose 240 rs monthly plan and also not activated any additional service. So why account is suspended. Kindly activate my account and disable all the additional services if applied as I never activated any. Also for this problem I called customer care number but on the first time the person is very lack of knowledge and when I asked to share the call with superior then he told me to hold the call but after 1 minute he cut my call. After this when I again call to customer care then customer care executive refuse to solve my problem and when I told him that I will complaint then he tried to threat me that his father is working in Hariyana Police. This type of misbehavior is not tolerating. I want to fill the complaint against him. Kindly take an action else I will go to consumer court to take the legal action. Call details when I called is mentioned below: First call: approx 7:20 PM dated[protected]. Second call: approx 7:25 PM dated[protected]. My cell number is: [protected] Looking for a positive response.