Reliance Bigtv — channels are not coming as promised

Reliance Bigtv — channels are not coming as promised

S sujeet.singh from Noida, Uttar Pradesh

Hi, I have done the recharge of rs 1860 on account number[protected]Current account balance on march 26, 2018 was rs 639.15) on march 26, 2018 via paytm (Order number -[protected] and nb transaction no. [protected]) attached paytm invoice and called multiple times (On 26, march 2018, 27 march, 2018, 28 march 2018) to customer care to activate rs 2499 pack on my account, but still it is not activated and the current balance in my account is showing only rs 1006.13. When i tried to contact reliance customer care number[protected] and[protected]Toll free) both of them are saying it is out of service. Kindly activate rs 2499 pack on account[protected]. And provide all channels. +1 photos Was this information helpful? No (0) Yes (0)
Reliance BigTV customer support has been notified about the posted complaint. Apr 04, 2018 Updated by sujeet.singh Any update on this issue? When your customer care number[protected] and[protected]Toll free) will active again to talk to customer care? What kind of pathetic service you are providing?
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Comments

vinaybb

from Roorkee, Uttarakhand

I have customer id[protected]. I had recharged on 23 march 2018. but plan has not been active till now. i have called many times on customer care number But they said always they will do nothing. You do whatever you want. This is worst experience of my life. They have no customer value. Finally i will change my network from here to airtel.

karthik333

from Bengaluru, Karnataka

Yeah, that's true. None of the premium channels are coming. And their customer support executives are well trained just to dodge customer complaints and mislead them. I dont think calling the customer care is going to be of any use because they are just puppets of the script given by the management. Reliance BigTv company is just taking all o[censored]s on a run. I think the company is heavily burdened with loses. I wonder if anyone has lodged a complaint with consumer court (this website is just a forum, complaining here is not going to solve anybodys problems). If not we should all together file a class action suite. Or we should bring this problem in a blog or media where it catches the attention of the management. Atleast the threat of a law suite and losing company reputation will make them more answerable to the customers.