Reliance Bigtv — channels not resulting

Address:

New Delhi, Delhi, 110065

Since past several months;channels like zee tv, zee business, zee cinema, star tv, star utsav, & tv, star sports 1, star sports 2, star sports 3 as well as some other channels too were not resulting from reliance company. A payment amounting to rs.1500/- was made by us during first week of apr, 18. Considering a commitment on query from customer care of reliance resulted that all channels will resume from 08/04/18. The situation rather has resulted from bad to worse, as no channel is resulting since 15/04/18. After contacting customer care of reliance, again fake commitments resulted that all channels will result by evening of 16/04/18. On contacting customer care as on 16/04/18 at 7 pm, reply resulted for service to result at 9 pm which didn't happen. The current position is that while contacting customer care of reliance, a computerized reply results as, "the customer you are calling is busy on another call. Please call again later". I have now planned to file a complaint against reliance in consumer court who are sucking our blood and making money by their fake commitments. I am confident that this would have been experienced by my other friends too in this respect.