Reliance Bigtv — d2h not installed taken full amount

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:independenttv.in

Sir i am umakant sharma i have booked independent tv connection which is also know by reliance big tv d2h connection from http://independenttv.in/ by paying rs2000/- amount on 16 october 2018. At the time booking before booking when i asked they told it will be installed within 7 day. But after that when called they said sir it will take more 7 day. Now its first december came still no connection installed. Whenever i called them they told sir up to 19th nov we will install and on 19 th when call they told sir 1 week more to install from 19 th calling then daily but single reply only sir 5-7 day will install. Finalyy on 29th nov they told sir on 30th nov evening they will install. We have assign technical but its today 1 dec nothing happened now when today called they said it will some more days to install. Its too enough every time i ma recharging my old connection by rs 100 every time they are extending date. Totally harrased by them nither they are refunding amount nor providing connection. But their resseller selling @overprice and they are not providing connection from whom they have taken whole amount its totally rediculous. If its not resolved i will go and file a complaint on consumer court behalf of fraudant or otherwise telecommunication department should take action on this
My detail
Umakant sharma booking id r70004712 workorder 607446 service request no. 642252
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Reliance BigTV customer support has been notified about the posted complaint.
Dec 08, 2018
Updated by pritamlal
not notified by them calling them from dec 1 regularly getting same reply that it will take 7 day only but there 7 day still not happend
Dec 08, 2018
Updated by pritamlal
i have all call recording that when they have what said
Dec 19, 2018
Updated by pritamlal
please say them to clear issue otherwise i fill file a case of fraud on reliance big tv independent tv and anil ambani
Dec 25, 2018
Updated by pritamlal
bloody cheater independent tv cheated rs2000.
Complaint comments 

Comments

My fund 499/- refund in my account imegetly
Dear sir my pre booking 2 april 2018
Or mere ko aaj tak bigtv setup box nhi mila to plz argent my payment refund
Mob. [protected]
Registration no. 14541323
Registration date 2 april 2018

Pareekchandra's reply, Nov 29, 2018
My fund 499/- refund in my account imegetly
Dear sir my pre booking 2 april 2018
Or mere ko aaj tak bigtv setup box nhi mila to plz argent my payment refund
Mob. 9887880003
Registration no. 14541323
Registration date 2 april 2018
Am book endipendene tv around 25day but never installed am call every day reliance customer care but they sey always wait 2day we'll installation your product but they making fool all customers am told customer excutive refund my money back but they ignore my complaint am going to complaint cm court
Congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days.Your Booking ID is 14530141 and No of Connections 1
I book the connection march 2018
Till December 2018 no update about installation or refund process no support from big tv customer care or mail support

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