Reliance Bigtv — not delivered set up box even after 5 months of pre booking

Address:Kolkata, West Bengal, 700107

I had done pre booking on 2 march 2018 vide booking id 12515135 & receipt cum invoice no. Dl[protected]. Even after more than 5 months, i had not got my set up box. I had also called too many times in reliance big tv help line but, they give only false assurance that you will receive in one week. Either refund my money or deliver my product earlier.
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Dear Sir/madam,

We would like informed to you we have booked RTV vide booking ID 14521371 on dt.[protected] vide receipts no.MH[protected].
We are request to you please refund my amount.

I have booked the Reliance's Big Tv dth Rs.500 advance on Reliance Company on May 20, 2018. But if the company has booked dth for 3 months, it has cheated me not to install it, and I did not even return the money I paid for me, so please let me return money ...
Set top box and dish was not installed after pre booking on 3rd march 2018 which was committed to delivered next 30 to 45 days after booking. but still pending this matter.
I have booked a new connection in the month of March in 500 rs as offered by the company, but till date, no one came for the installation and customer care center have no answer they are just making a fool
My reliance dish tv number is[protected]
I have installed reliance digital tv today 5th August 2018. We have already recharge our dish tv. but when today we have fixed the dish now on TV screen it is showing error 200 that is unsubscribed channel.
So, please refresh our channel or dish tv ASAP.

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