[Resolved]  Reliance Bigtv — Recharge

Address:Mumbai City, Maharashtra, 673121
Website:www.reliancedigitaltv.com/home.html

I recharged for one year subscription package via online for rs 1971 as shown in their website. The subscription ended on 10/10/2016. That means the pack lasted for only 10 months. Then i contacted customer care for which they replied i should call them that too on the particular day of recharge itself. They have never mentioned about this on their website. On the counter part tata sky when done through online doesn't have this criteria. Please on behalf of customer take necessary action against it
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Nov 12, 2016
Complaint marked as Resolved 
Reliance BigTV customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2016
Reliance BigTV Customer Care's response
Dear Customer,

We regret for the inconvenience caused to you.

We request you to write to us with the following details to assist you better:-

1.Smart Card Number(12 digits):
2. Register Contact Number:

Regards,

Customer Care
Reliance Digital TV
Complaint comments 

Comments

Dear Ranjith,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Dear reliance,
I tried to login with your url provided.But its not possible for me to login with the provided url.Kindly provide me an alternate login id.My smart card number is[protected]. h registered number is [protected]. please take necessary action.

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