[Resolved]  Reliance Bigtv — Services suspended for card no[protected]

Address:	Thane, Maharashtra, 401203
Website:	www.reliancedigitaltv.com/home.html

Hello,

My Reliance Big TV - Smart Card No is[protected].

I have been struggling throughout the week with the pathetic services of reliance big tv. Firstly my set top box stopped working on last sunday i.e. 02-Apr-2017. For 3 days my services were stopped because of that. And it took a lot of effort and follow up from my side to get it replaced by Wednesday 05 Apr 2017. But unfortunately i was given old set top box as replacement and still i was charged for a new one i.e. INR 400 /- by technician.

I did my recharge on 05 Apr 2017 for INR 300/- . But today on 07 Mar 2017, i received an SMS from Big tv that my services are suspended and i need to do the recharge of INR 453.

I am shocked to see this happening. Worst thing is when you call on the customer care no - [protected]. you have to wait for almost 30-40 mins all the time before you can speak with the customer care executive.

Today also i called up on this no and waited more than 30 mins and then call got disconnected.

I am so much frustrated with your services since last year or so that i feel like throwing all your instruments in the dust bin.

I demand quick resolution of my issues.

I want my services to be restored today only.
I want 3 days money credited back for which my services were down last week.
I want either brand new set top box as replacement or give me discount on the used one.

Regards,

Abhay Naik