[Resolved]  Reliance Communication Limited — Cheating me

Address:

Patna, Bihar, 800023

I Khalique Anjum, am a registered user of your reliance(mobile no- [protected]; relationship number[protected].I had paid to reliance Rs. 1140 for this mobile number.

Service to my number was abruptly discontinued on 1st october, 2015(Service request no[protected]. I was assured that my network problem will be resolved within 15 days, but service to my number was terminated at the end of the stipulated period, i.e. 16th of October 2015,

Before terminating my number, I also visited the Reliance Web World on 15th Oct, 2015 to start the service on my sim card. They resumed the service and i make a outgoing call also, but my number is permanently terminated by the reliance next day(16th Oct, 2015).

When I called Reliance Customer Care they told me that my service has been terminated as per my request. I had not made any such request.I wasn't informed about any such action before terminating my service either through my registered e-mail or on my alternate contact number.

When I call the applet authority of bihar to verify my claim by listening the audio, what I have complained to your customer care executive and what he have did, she replied very rudely and told me nobody in reliance has rigt to verify the claim by listining audio, whatever written by my executive that's true, Sorry, I can't help you.(I have a recording of this audio also.)

I had attached this number to my bank accounts, aadhaar card, paytm and other social networking sites.I had given this number as my contact number while applying for jobs and business purpose.

I have suffered a serious economic loss and also physically harassed and mentally tortured by Reliance Communication, since discontinuation of my mobile service.


"There has been some misunderstanding by your customer care executive. So i requesting to Reliance Communication Limited to Kindly listen to my conversation with your executive to sort out this issue. Any effort on your part to solve this issue sooner will be deeply appreciated."

Note: Due to Reliance Communication I am visiting to Psychiatrist.

Regards,
Khalique Anjum
[protected],
er.[protected]@gmail.com