Reliance Communications Dongle Services — Sending unlimited legal notices and harassing for unused bill and giving mental truma/torching

Address:Pune, Maharashtra, 411021

CAF No:[protected]
Please see also the below mentioned notice at the end.
I want to draw your kind notice towards my case. These reliance people are harassing me every time by threating through emails and SMS's.
I don't have used this much bill and they showing my bill of 1043Rs. I have talked to customer care service several times to disconnect my internet connection.
I asked several time I am not using your service but still they didn't respond and didn't rectified the matter.
See I have been the customer to reliance dongle from last 4 years and they can check my payments history of 4 years . why should I do it for 300-400 rupees. but yes I don't want to give any money illegally any body like reliance people.
How many time one can call and clarify with these people. One time I called to Customer Care they said there is no amount balance to your (user) account.
Then how soddenly they started sending these legal notice and harassing me every time. They need to pay towards me for making me threatened every time and sending these legal notices.
How can I pay which I have not used, I cleared it from customer care (CC) they also said nothing is left. Then from reliance recovery department a girl called me I clearly mentioned that my net is closed long back as my dongle is not functional from long time and I have already request to reliance customer care to close my connection But she didn't listen anything and said we will take money by any how. These are behaving like criminal and threatening every time.
I told them I have 20 day of basic rent to pay that should be ~300-400Rs only. and I am ready to pay that but why shall I pay the money which I have not used.
I hope my case will be resolved and I want to put otherwise this to social networking sites and ask all my friends and there friends to boycott reliance communication] as they are making traumatizing people illegally every time for unused amount/ Bills
Thanks and regards
Adv. A. U. SAKKARGE
BA, LLB, MLL & LW
Bldg No B-18, Flat No-A-1, Ground Floor, Kubera Park, Kondhwa, Pune - 411048
Ref. No: - ADCON/FEB/8177 Dated:-25/02/2016

Sub: Demand Notice cum intimation Letter
Dear Sir/Madam,
Under Instruction from and on behalf of my client Reliance Communication having its office at KUBERA PARK, A1/B18, NEAR LULLA NAGAR CHOWK, KONDHWA, PUNE 411 048
1.My client is in the business of providing Telephone/Data Card service, and you have availed the services, from my client signing the CAF FORM hereinafter referred to as “the Agreement”. As per the terms and conditions of the Agreement, you had undertaken to make prompt payments as and when due for the services rendered by my client and availed by you from time to time.
2. My Client further states that as per the running account maintained by My client total principal amount of Rs. 1043 /- is outstanding against your, CAF No:[protected], My Client herein has infom time to time requested you to clear the outstanding amount. But on one or the other pretext, you have avoided paying the said outstanding amount to my client.
3. My client further states that they were persistently requesting you to clear the said amount, and thereafter my client has arranged a Pre Litigation Lok-adalat 20(2) of Legal Services Authorities Act, 1987 for final determination on Saturday 13/02/2016 from 11.00 am onwards. Legal Authority of India issued a Notice to you by post, and the aforesaid notice was duly received by you. (LOK-ADALAT NOTICE)
4. You have duly received the Lok-Adalat notice but you neither appeared for Lok-Adalat in court nor do you pay any amount to my client. My client submits that despite of genuine efforts you failed to pay the outstanding to my client. It clearly reflects that, you are having a dishonest intention to cheat my client for the said amount.
5. My client states that, in spite of repeated requests, reminders and demands by my client you have willfully and/or deliberately failed, neglected and refused, with malafide intention, to make payment of the said outstanding dues, in the manner and within the time stipulated as per the business norms and/or agreement and as such committed gross breach/default in due performance and observance of the terms and conditions of the agreement, further to which my client is left with no other choice but to initiate appropriate civil and criminal proceeding against you.
6. In view of and under the circumstances stated hereinbefore, my client do hereby call upon you to make payment of the said sum of Rs. 1043/- only together with all further interests that will accrue due thereon till date of payment by you to me within Three (3) days from the date of receipt hereof, (Contact Person : -Irfan Shaikh [protected] E-Mail:-( reli.zen.[protected]@gmail.com ) failing which, my client shall be compelled and constrained to initiate appropriate proceedings, civil and/or criminal, against you without any further reference to you as may be advised from time to time and you will be liable for all the claims, costs and consequences resulting there from, which please note.

Yours truly,
Adv. A U SAKKARGE
Please note: - If already settled or paid, you are requested to please provide settlement letter or proof of payment.
Cheque/DD payments to be made in the name of "Reliance Web Store Ltd ( RWSL ) A/C RIS".
Please Send Cheque /DD on below Address.
RELIANCE COMMUNICATIONS, Bldg No B-18, Office No-A-1, Ground Floor, Kubera Park, Kondhwa, Pune – 411040
BY NEFT
Account Name Reliance Webstore Limited
Account No. [protected]
Bank Name Standard Chartered Bank
IFSC code:SCBL0036084
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Comments

Dear Tariq,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Tariq,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications
The no. I have given is working well and I received call from your side from Mumbai office I discussed with them my issue and they assured also that it will be resolved but NOTHINH HAS BEEEN DONE TILL NOW.
I AM STILL RECEIVING THREATING sms's and mails.
They are sending some concerned persons no. (ZAKIR [protected]/[protected] reliance) you can call to your concerned people, take it and talk to him and resolve this issue ASAP.
Pls stop doing all this torching.
I have undergone similar type of mental trauma and torture by recovery agents

I had stopped by data card number [protected] by giving application to authorised reliance care agent Anurag from Lucknow. In return he took Rs 3500 and gave me a wifi data card number [protected] which was working nicely till April 2016 and i was paying bills regularly. In May 2016 ending there was not CDMA net connection and since then it has been just a toy for me as no internet was working. Nobody could help me upgrade to 4g as somebody else had taken a 4g equipment on my MSDN(MSDN already registered with other sim). Wrote to customer care, called them, visited local care everytime but nobody helped. I wrote an email and talked to customer care on phone that i want to stop [protected] permanently, but they did not stop and kept generating bills.

They gave my number to recovery agents who used to call me for not paying bills of data card number [protected] which i dont even have for last one year and datacard number [protected] which i requested them to stop but they are not stopping till now. Even local reliance customer care member says he is helpless it is not in his hands to stop.

Now when i dont use your datacard and you cant provide us the service why you dont stop my datacard number.

Why you hire recovery agents to threaten me, if you think something is wrong do a legal case against me. Why your recovery agents don't use Reliance mobile? They use Aircel numbers from Delhi.

Sir on this public forum please answer
1) Why dont you stop any postpaid data card if the customer wishes to stop it?
2) If you can't provide interntet service or upgrade us to 4g, Why do you keep generating bills. Sir in any corporate sector no work means no pay. If you dont provide service how can you expect us to pay
3) Why you give our number to recovery agents rather then talking with us understanding the situation and if needed doing a legal case
4) Why dont your recovery agents use RELIANCE MOBILE NUMBER to threaten us?
5) What is your policy regarding deposit of money when a customer buys a new postpaid connection from you?

I am sure postpaid customers would appreciate your answers on a public forum rather then saying that email me.Please dont tell here to click on using a PC: http://on.fb.me/1lrvkq7.

Sir we all are your old customers, please treat us as your valued customer, we are not criminals !

Please answer here only
SIR i request you not to trust me, just check all the details for yourself on your software, my data account ([protected]) and see that for last one year not even 1kb of data have been used! then why do i pay the bill for that number and for other number, you have stoped cdma internet services, neither you are allowing me to upgrade to 4g! Again no usage would be seen on your software since May 2016.


Then why threaten us !

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