[Resolved]  Reliance Communications — Payment of [protected] on 01/05/2017

Address:Mumbai City, Maharashtra, 400031
Website:rcom.co.in

Dear sir / madam,

I have paid rs.571.20 on 01/05/2017 from citibank cc card no ending with 8038 at reliance insta pay post paid bill for mobile no [protected] customer name is dhanlaxmi chettair with an transaction no [protected] now the reliance is claiming that they have not received and the citibank is saying that it is been paid to paytm app. Kindly clear the same and credit the amount with reliance.

Card name c v laxman rao
Email : [protected]@rediffmail.com
Contact no [protected]

Thank u
Laxman rao
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Jun 24, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
May 22, 2017
Reliance Communications Customer Care's response
Dear Laxman,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
May 24, 2017
Reliance Communications Customer Care's response
Dear Laxman,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

The balance of my reliance number was wrongly deducted and even after they accepting that it was wrongly deducted . they are not refunding it back. Instead they are giving the hell of reasons that it was my mistake and all.

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