[Resolved] Reliance Digital — a/c installation not been done and charged in advanced by unprofessional staff

iemmonika

from Noida, Uttar Pradesh

Address:

244001

This is to request you to take a look on reliance digital distributor owner and unprofessional servicing staff,
Haven't installed samsung a/c till now, it's been three weeks now by the time of purchasing the product and have charged 1800 rupees in advance and ask for new material to do fitting, haven't provided bill of that purchased cheap material.
Highly unprofessional behavior, urge you to take action on this and provide 1 month extra warranty along with immediate service.
Distributors are useless!!

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Oct 2, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2019

Reliance Digital Customer Care's response Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.

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Comments

Abhijit Sonar

from Mumbai, Maharashtra

Some days ago I got a fraud call saying 'I am from Reliance Telecomm and said we will lead a telecomm tower in your area so plz deposite 25000 rupees as security.so we agreed and given them money so after few months have passed they didn't respond.plzz help us by baning these fraud.
His phone number-[protected].

User18

from Pune, Maharashtra

I booked Refrigerator at Reliance digital on 15 Aug 2019 but on till today's date my order has not delivered. After every 2 days i called them and ask about this product but every they answered 'it's not coming from the company only".
I purchased this on EMI and so that it can not be canceled, also my EMI will start from next month.